Shipping and Delivery Policy
1. Processing Time:
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All orders are processed within 0-2 business days (excluding weekends and holidays) after receiving payment.
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Customized or made-to-order items may require additional processing time. Please refer to the product description for details.
2. Shipping Rates:
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Shipping costs are calculated based on the weight, dimensions, and destination of the package.
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Customers can view shipping charges during the checkout process before completing their purchase.
3. Shipping Methods:
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We offer a variety of shipping methods, including standard, expedited, and express options.
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The estimated delivery time and cost for each method will be displayed during checkout.
4. Shipping Destinations:
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We currently ship in India. If your country is not listed, please contact our customer support for assistance.
5. Tracking Information:
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Once your order has shipped, you will receive an email confirmation with tracking information.
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You can track your order's progress through our website or the carrier's online tracking system.
6. Shipping Delays:
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While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause shipping delays.
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We appreciate your understanding in such situations and assure you that we are doing our best to expedite the process.
7. International Shipping:
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International customers are responsible for any additional taxes, customs duties, or fees imposed by their country's customs regulations.
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Customs processing times may vary, and we cannot guarantee specific delivery dates for international orders.
8. Lost or Stolen Packages:
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We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
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If you believe your package is lost or stolen, please contact the carrier and our customer support for assistance.
9. Returns Due to Failed Delivery Attempts:
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If the carrier is unable to deliver your package after multiple attempts, it may be returned to us. Additional shipping charges may apply for re-shipment.
10. Contact Information:
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If you have any questions or concerns regarding your order's shipping and delivery, please Contact Us.